Privacy Policy
Effective Date: 8/24/2024
Ferocious Lion Cleaners (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services. By accessing our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, address, and any other information you provide to us when you fill out forms, request a quote, or contact us.
- Payment Information: If you make a purchase or pay for our services, we collect payment details such as credit card information or other financial data. We use secure payment processing services, and we do not store your payment information on our servers.
- Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit. This information helps us understand how our website is used and improve our services.
- Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and personalize your experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To fulfill your requests, process transactions, and deliver the services you have requested.
- Communication: To respond to your inquiries, send you updates about your services, and provide customer support.
- Marketing: To send you promotional materials and special offers related to our services. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
- Improving Our Website: To analyze how our website is used, improve its functionality, and customize your experience.
- Security: To protect our website and services from fraud, unauthorized access, and other security threats.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services. These providers are obligated to keep your information confidential and use it only for the purposes for which it was shared.
- Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such change and provide options regarding your personal information.
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal requirements.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
- Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete it as soon as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Phone: 203-677-0099
- Email: hello@ferociouslioncleaners.com
This Privacy Policy was last updated on 8/24/2024.